Shipping and Return Policy for Elevate Brows

Shipping

Processing: We strive to process and package all orders within 1-4 business days.

Delivery Timeframes:

• USA: 5-13 business days
• Canada: 5-14 business days
• International: 5-22 business days

Please note: These are estimated timeframes based on carrier standards and are not guaranteed. We are not liable for delays caused by the postal service, customs, or unforeseen circumstances.

Tracking: Most shipping confirmation emails will include tracking information. We encourage you to track your package for updates on its delivery status.

Disclaimer: While we take great care in packaging your order, Lash Artisan Beauty is not responsible for lost, damaged, or stolen packages once they are shipped.

Returns

Customer Satisfaction Guarantee: We are committed to your satisfaction with Elevate Brows. If you are unhappy with your purchase, we accept returns within 14 days of delivery.

Return Process:

1. Contact Us: To initiate a return, please contact us via email at sales@lashartisan.com within the 14-day window.
2. Return Approval: We will review your request and provide you with return instructions if approved.
3. Return Shipping: You are responsible for the cost of return shipping.

Refunds: Upon receipt and inspection of the returned item(s) in their original, unopened condition, we will issue a full refund to your original payment method.

Please Note: We cannot accept returns for opened or used products.

Changes to this Policy: We reserve the right to modify this Shipping and Return Policy at any time. We will post any changes on our website.